FESCO (Faisalabad Electric Supply Company) is a leading electricity distribution company serving the city of Faisalabad and its surrounding areas. With a customer base of over 4 million, it is one of the largest electric distribution companies in Pakistan. As with any utility service, it is not uncommon for customers to face issues related to billing, power outages, or other electrical problems. To address these issues, Fesco has set up a dedicated helpline number for its customers.
FESCO Helpline Number
The FESCO helpline number, 118, is available 24/7 for customers to report any problems they may be facing. The helpline is managed by a team of trained professionals who are responsible for addressing and resolving customer complaints in a timely and efficient manner. UNA Number of Fesco is 080066554. In Case you don’t know you can also Fax to FESCO., the online Fax number of FESCO is +92 – 41- 9220233. Other than the 118 Helpline Number there is another telephone number for the Helpline is +92- 41- 9220184-9220229.
FESCO HelpLine Number Benefits
One of the main benefits of the Fesco helpline number is its accessibility. Customers can call the helpline from any landline or mobile phone, making it a convenient option for those who may not have access to internet services or the Fesco website. The helpline is toll-free, which means that customers can voice their concerns without incurring any additional costs.
FESCO Bill Inquiries
The helpline number caters to a wide range of issues, including billing inquiries, power outages, transformer faults, and meter readings. Customers can also report any safety hazards they may come across, such as fallen wires or damaged electrical poles. Fesco takes safety concerns very seriously and ensures that they are dealt with promptly. The helpline is not only limited to addressing customer complaints but also serves as a platform for customers to provide feedback and suggestions to improve the company’s services. This allows Fesco to better understand the needs and concerns of its customers and work towards providing a more satisfactory customer experience.
FESCO Complaint Hours
Moreover, the FESCO helpline number has proven to be very effective in reducing response time to customer complaints. The company has a target to resolve all complaints within 24 hours, and the helpline plays a significant role in achieving this goal. Customers can also track the status of their complaints by providing their unique Complaint Reference Number given by the helpline representative. FESCO Helpline is available 24/7 in case of emergency complaints Citizens can Call the Helpline Number at +92-41-9220184-9220229.
FESCO Online Complaint Registration
In addition to the helpline number, FESCO also has an online complaint registration system for customers who prefer to submit their concerns through the company’s website. This system provides customers with the option to attach any necessary documents or pictures to help expedite the resolution process. However, for those who may not have access to the internet or struggle with online processes, the helpline number remains the most accessible and straightforward method to report their issues.
Conclusion
In conclusion, the FESCO helpline number is a valuable tool for customers to address any electricity-related problems they may encounter. It is a prime example of the company’s commitment to providing excellent customer service and ensuring customer satisfaction. By dialing 118, customers can rest assured that their concerns will be heard and addressed promptly by a trained team of customer service professionals. FESCO continues to strive towards being a customer-oriented company, and the helpline number is just one of the many ways in which it accomplishes this goal.